F&B Team Member/Bar Tender

RBH Hospitality Management Ltd; Greater London; In loco; GBP 12.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted room rates

Birthday holiday

Parental leave

Course sponsorship

Refer a friend

Flexible work

Wagestream

Life insurance

EAP

Wellness events

Free meals on duty

Descrizione del lavoro

RBH Hospitality Management Ltd. is seeking a friendly Food & Beverage Team Member for Crowne Plaza London Docklands in East London. You will welcome guests, take orders, serve food and drinks, and help maintain a polished dining area.

No formal experience required, though prior F&B is a plus. We value energy, teamwork, and a passion for guest experiences. Benefits include discounted rates, flexible working, and career development opportunities.

Competenze

• Friendly, professional approach focused on creating positive guest experiences.
• Willingness to learn even without prior F&B experience.
• Clear communication with guests and colleagues.
• Keen eye for detail in order accuracy and presentation.
• Team-focused, flexible to support others during peak times.

Mansioni

• Welcome guests with a warm smile and attentive service, ensuring a positive start to their experience.
• Take and process food and drink orders, noting special requests and fulfilling them.
• Serve food and beverages with care, maintaining high presentation standards and timely service.
• Set up, clean and reset tables and service areas to keep an inviting dining space.
• Prepare and serve beverages, including basic barista duties and non-alcoholic drinks.
• Keep dining areas stocked and support inventory and restocking of supplies.
• Uphold hygiene and safety standards in the workspace.
• Collaborate with kitchen and bar teams for smooth operations.

Conoscenze

Guest service mindset

Team player

Clear communication

Attention to detail

Flexible and energetic

Descrizione del lavoro

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

Nestled in the vibrant heart of East London’s Royal Docks, the Crowne Plaza London Docklands offers an upscale experience with spectacular waterfront views. Just minutes from the ExCeL Exhibition Centre and close to London City Airport, this contemporary hotel boasts 210 stylish rooms, blending comfort with luxury, and caters to both business and leisure guests alike.

Our facilities include Fremantle Bar & Kitchen, a chic restaurant serving modern cuisine, and our on-site gym, complete with a heated indoor pool, perfect for unwinding. Crowne Plaza London Docklands offers an inspiring place to work, where your energy and enthusiasm will be valued in a dynamic team atmosphere. If you’re looking to grow in a bustling environment with a commitment to exceptional guest experiences, join us!

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL

What you’ll be doing...

• Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
• Serve food and drinks with care, keeping presentation standards high and timing smooth.
• Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
• Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
• Keep the dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

WHAT WE NEED FROM YOU

• A friendly, professional approach with a passion for creating positive guest experiences.
• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.