F&B Team Member

The Edinburgh Grand, a Luxury Collection Hotel; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Discounted hotel room rates

Additional day's holiday for your birthday

Enhanced maternity, adoption & shared parental leave

Course sponsorship

30% food & beverage discount

Refer a Friend scheme

Flexible working arrangements

Wagestream for payment flexibility

Employee Assistance Programme

Social and wellness events

Free meals on duty

Job summary

Luxury Collection by Marriott Edinburgh Grand is seeking a Food & Beverage Team Member to provide exceptional service to guests. In this role, you will welcome guests, take food and drink orders, and maintain high presentation standards.

The ideal candidate will have a friendly demeanor and a willingness to learn, ensuring guests enjoy a memorable dining experience. The position offers flexible working arrangements and access to a comprehensive benefits package, including discounts and wellness events.

Qualifications

• Experience in a food and beverage service role is beneficial but not mandatory.
• Strong communication skills required.
• Willingness to learn and adapt.

Responsibilities

• Welcome guests with warmth and attentiveness.
• Take and process food and drink orders accurately.
• Serve food and drinks with a focus on presentation.
• Maintain cleanliness in dining areas.
• Prepare and serve beverages including basic barista tasks.
• Assist with inventory and restocking supplies.
• Uphold hygiene and health standards in workspace.
• Collaborate closely with kitchen and bar teams.

Skills

Customer service

Food and beverage service experience

Communication skills

Attention to detail

Teamwork

Flexibility in fast-paced settings

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

The Edinburgh Grand, part of Marriott’s prestigious Luxury Collection, is located in the heart of Edinburgh’s New Town. Housed in a beautifully restored former Royal Bank of Scotland, it offers elegant apartments and suites, combining historic architecture with modern luxury. Guests enjoy exceptional dining, stylish social spaces, and world‑class service. As Scotland’s first Luxury Collection hotel, we’re proud to deliver an unforgettable guest experience with a strong sense of place and heritage.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 30% F&B discount at RBH hotels
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL

What you’ll be doing...

• Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
• Serve food and drinks with care, keeping presentation standards high and timing smooth.
• Set up, clean, and reset tables and service areas, maintaining an inviting and well‑organised dining space.
• Prepare and serve a variety of beverages, including basic barista duties and refreshing non‑alcoholic drinks.
• Keep the dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

WHAT WE NEED FROM YOU

• A friendly, professional approach with a passion for creating positive guest experiences.
• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast‑paced setting, handling peak times with ease.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please let us know.