F&B Team Member

RBH Hospitality Management Ltd; City of Edinburgh; In loco; GBP 14.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted hotel room rates

Birthday holiday

Course sponsorship

Refer a Friend scheme (£250 per refer)

Flexible working arrangements

Wagestream (get paid how/when you want

Employee Assistance Programme

Social and wellness events

Free meals on duty

Descrizione del lavoro

RBH Hospitality Management Ltd. is seeking a friendly, professional Food & Beverage Team Member for our Edinburgh Grand hotel. You will welcome guests, take orders, serve food and drinks, and maintain a clean, inviting dining area.

Prior F&B experience is a plus, but a willingness to learn and strong communication are essential. The role prefers a team player with a positive attitude, capable of working flexible shifts to support peak times in a dynamic hospitality environment.

Competenze

• Friendly, professional approach with a passion for creating positive guest experiences.
• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.

Mansioni

• Welcome guests with a warm smile and attentive service from start to finish.
• Take and process food and drink orders accurately, noting special requests.
• Serve food and drinks with high presentation and timely delivery.
• Set up, clean, and reset tables and service areas.
• Prepare and serve beverages, including basic barista duties and non-alcoholic drinks.
• Maintain stock by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards in the workspace.
• Collaborate with kitchen and bar teams for a seamless service.

Conoscenze

Friendly demeanor

Excellent communication

Guest service oriented

Team player

Flexible shifts

Descrizione del lavoro

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

The Edinburgh Grand, part of Marriott’s prestigious Luxury Collection, is located in the heart of Edinburgh’s New Town. Housed in a beautifully restored former Royal Bank of Scotland, it offers elegant apartments and suites, combining historic architecture with modern luxury. Guests enjoy exceptional dining, stylish social spaces, and world-class service. As Scotland’s first Luxury Collection hotel, we’re proud to deliver an unforgettable guest experience with a strong sense of place and heritage.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family
• An additional day's holiday for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Flexible working arrangements
• Wagestream - choose how and when you get paid
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT OUR HOTEL

What you'll be doing...

• Welcome guests with a warm smile and attentive service, making their experience enjoyable from start to finish.
• Take and process food and drink orders accurately, ensuring special requests are noted and fulfilled.
• Serve food and drinks with care, keeping presentation standards high and timing smooth.
• Set up, clean, and reset tables and service areas, maintaining an inviting and well-organised dining space.
• Prepare and serve a variety of beverages, including basic barista duties and refreshing non-alcoholic drinks.
• Keep the dining area stocked by assisting with inventory and restocking supplies.
• Uphold hygiene and health and safety standards, ensuring a spotless and compliant workspace.
• Work closely with kitchen and bar teams to deliver a seamless service, supporting each other for a smooth operation.

WHAT WE NEED FROM YOU

• A friendly, professional approach with a passion for creating positive guest experiences.
• Prior food and beverage service experience is a plus, but we welcome a willingness to learn.
• Clear communication skills to interact confidently with guests and colleagues.
• A keen eye for detail, especially in order accuracy and food presentation.
• Team-focused, ready to jump in and support others to keep service flowing.
• Flexibility and energy to thrive in a fast-paced setting, handling peak times with ease.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please let us know.