F&B Team Lead — Guest Experience Champion

Valor Hospitality Partners; Chester; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

DoubleTree by Hilton Chester is seeking a dedicated Food and Beverage Supervisor. The role covers overseeing the F&B team, serving guests, and maintaining dining areas to high safety and cleanliness standards.

We offer opportunities for growth and a commitment to exceptional guest experiences. The position requires flexibility for evenings, weekends, and holidays, with a competitive annual salary plus service charge.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Oversee the Food and Beverage team as they carry out their duties.
• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Communication

Interpersonal skills

Fast-paced work

Attention to detail

Flexibility

Tools

Service industry experience

Job description

DoubleTree by Hilton Chester is seeking a dedicated Food and Beverage Supervisor. The role covers overseeing the F&B team, serving guests, and maintaining dining areas to high safety and cleanliness standards.

We offer opportunities for growth and a commitment to exceptional guest experiences. The position requires flexibility for evenings, weekends, and holidays, with a competitive annual salary plus service charge.