Food & Beverage Supervisor: Lead Guest Experience

Doubletree by Hilton Lincoln; Lincoln; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Team Member Programme with £50 Bed &  

50% food and beverage discount

Employee Assistance Programme and well

Hapi discounts platform

Long Service Recognition Awards

Team Member recognition awards

Annual leave that increases withLength

Training and development opportunities

Job summary

DoubleTree by Hilton Lincoln is seeking a motivated Food & Beverage Supervisor to help lead the F&B operation and create exceptional experiences for guests. This hands-on role supports day-to-day outlets, maintains high service standards, and helps develop the team in a fast-paced hotel environment.

The ideal candidate will have experience in hospitality, strong communication skills, and a passion for guest satisfaction.

Qualifications

• Previous experience in a food and beverage or hospitality role.
• Supervisory experience is desirable but not essential.
• Passion for delivering exceptional guest experiences.
• Strong communication and interpersonal skills.
• Ability to lead by example and support others.

Responsibilities

• Support the day‑to‑day operation of the Food & Beverage departments
• Lead by example to deliver exceptional guest service across all food and beverage areas
• Support, coach and motivate team members during service
• Assist with the organisation and delivery of restaurant, bar, breakfast and event operations (where applicable)
• Ensure service standards are maintained consistently across all outlets
• Handle guest enquiries and feedback professionally and effectively
• Support stock control, ordering and operational administration where required
• Ensure compliance with health and safety, food safety and company standards
• Assist with training and onboarding new team members
• Help create a positive and engaging environment for guests and colleagues

Skills

Guest service

Leadership

Communication

Job description

DoubleTree by Hilton Lincoln is seeking a motivated Food & Beverage Supervisor to help lead the F&B operation and create exceptional experiences for guests. This hands-on role supports day-to-day outlets, maintains high service standards, and helps develop the team in a fast-paced hotel environment.

The ideal candidate will have experience in hospitality, strong communication skills, and a passion for guest satisfaction.