Guest Experience F&B Supervisor (Service Charge)

Valor Hospitality Careers - UK; Chester; On-site; GBP 25,000 - 30,000; Full time

Job summary

DoubleTree by Hilton Chester is seeking a dedicated Food and Beverage Supervisor to oversee dining operations and deliver memorable guest experiences. Based in Chester, the role offers £27,476.80 per year plus a service charge, with a 40-hour week across five days.

You will lead the F&B team, ensure health and safety standards, and contribute to events and daily service with a focus on guest satisfaction. We value excellent communication, a calm demeanor under pressure, and flexible availability

Qualifications

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Responsibilities

• Oversee the Food and Beverage team as they carry out their duties.
• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Skills

Communication skills

Interpersonal skills

Fast-paced environment

Attention to detail

Shift flexibility

Job description

DoubleTree by Hilton Chester is seeking a dedicated Food and Beverage Supervisor to oversee dining operations and deliver memorable guest experiences. Based in Chester, the role offers £27,476.80 per year plus a service charge, with a 40-hour week across five days.

You will lead the F&B team, ensure health and safety standards, and contribute to events and daily service with a focus on guest satisfaction. We value excellent communication, a calm demeanor under pressure, and flexible availability