Back of House Supervisor: Lead Efficient Hospitality

Hilton; Birmingham; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Go Hilton travel programme (discounted

50% off food & beverage

Free meals on duty

28 days holiday including bank

Employee Stock Purchase Programme (ESI

15% Hilton share discount

Pension scheme

Discounts with Perks at Work

Mental health resources

Career development opportunities

Job summary

Hilton in Birmingham is seeking a Back of House Supervisor to oversee kitchen support operations and lead a back of house team. The role covers supervising cleanliness, organization, inventory, ordering, and cost control while ensuring regulatory compliance and a high standard of hospitality across events and daily operations.

You will work rotating evening/night shifts from 4:00pm to 4:00am, with responsibilities spanning purchasing, invoicing, and cross‑department collaboration to deliver

Responsibilities

• Supervise back of house operations: Ensure high standards of cleanliness, organization, and efficiency across all kitchen support areas
• Lead back of house team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
• Oversee inventory and ordering: Monitor stock levels of crockery, cutlery, glassware, and supplies, and place orders to meet business needs for events and daily operations
• Control stock and costs: Perform regular stock takes, identify loss patterns, and enforce measures to minimize waste while maintaining par levels
• Oversee purchasing and invoicing: Raise purchase orders, reconcile invoices, and coordinate with suppliers to ensure quality products within budget
• Support cross‑department collaboration: Work closely with Finance, Events, and other teams to support seamless operations and maintain strong working relationships
• Uphold regulatory standards: Maintain compliance with health, safety, and sanitation, ensuring the highest standards of guest and team member wellbeing

Job description

Hilton in Birmingham is seeking a Back of House Supervisor to oversee kitchen support operations and lead a back of house team. The role covers supervising cleanliness, organization, inventory, ordering, and cost control while ensuring regulatory compliance and a high standard of hospitality across events and daily operations.

You will work rotating evening/night shifts from 4:00pm to 4:00am, with responsibilities spanning purchasing, invoicing, and cross‑department collaboration to deliver