F&B Supervisor

Harbour Hotels Group; England; On-site; GBP 22,000 - 32,000; Full time

Benefits offered by this job

Excellent career progression

Bespoke career pathways

Competitive salaries across all roles

Tronc scheme

Outstanding on-the-job training and开发

Hotel stays and Food & Beverage-dis\nc

Access to an exciting employeeBenefits

Employee Assistance Programme

Stylish Harbour Hotels uniform

Meals included whilst on duty

Job summary

Harbour Hotels Group is seeking an F&B Supervisor to lead from the front, energise the team and ensure guests enjoy a superb experience from arrival. You will own the shift, keep the team organised and motivated, and maintain high standards while identifying opportunities to enhance guest satisfaction and revenue.

This hands-on leadership role requires you to be visible on the floor, engage with guests, solve problems, and model the service standards across our luxury portfolio.

Qualifications

• Previous F&B or hospitality supervisory experience.
• Energetic, hands-on and confident leadership style.
• Passion for delivering excellent guest experiences.
• Must be available to work weekends, evenings, bank holidays and during busy seasonal periods.
• Strong communication and organisational skills.
• Ability to lead a team and take ownership of the shift.

Responsibilities

• Lead the shift and keep the team organised, motivated and focused.
• Support your team on the floor and engage with guests to resolve issues.
• Set the standard through your own actions and maximise guest satisfaction and revenue.

Skills

F&B supervisory experience

Leadership

Guest service

Weekend/evening availability

Communication

Team ownership

Job description

As F&B Supervisor, you'll be at the heart of the operation leading from the front, bringing energy to the team and making sure every guest receives a great experience from the moment they arrive. You'll take ownership of the shift, keeping the team organised, motivated and focused while making sure service runs smoothly, standards stay high and opportunities to maximise guest satisfaction and revenue are never missed. This is a hands-on leadership role. You'll be visible on the floor, supporting your team, engaging with guests, solving problems and setting the standard through your own actions. You'll help create a positive, high-performing F&B team where people take pride in what they do, hold themselves and each other accountable, and genuinely enjoy delivering great service.

• Previous F&B or hospitality supervisory experience.
• Energetic, hands-on and confident leadership style.
• Passion for delivering excellent guest experiences.
• Must be available to work weekends, evenings, bank holidays and during busy seasonal periods.
• Strong communication and organisational skills.
• Ability to lead a team and take ownership of the shift.
  Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
  At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:
• Excellent career progression opportunities within the Harbour Hotels Group.
• Individual and bespoke career pathways, tailored to your skills, ambitions and development goals.
• Competitive salaries across all roles.
• Tronc scheme, providing the opportunity to earn additional income through our service charge distribution.
• Outstanding on-the-job training and development, with opportunities for internal progression across our portfolio of hotels.
• Hotel stays and Food & Beverage discounts across the Harbour Hotels Group.
• Access to an exciting employee benefits and discounts platform.
• Employee Assistance Programme offering support whenever you need it.
• Stylish, bespoke Harbour Hotels uniform, specially designed for our teams.
• Meals included whilst on duty.