F&B Assistant

Crimson Hotels Group; City of Westminster; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Exclusive hotel discounts within the |

Staff rate discounts Hilton worldwide

Extra Day Off for Your Birthday

Employee Assistance Programme and well

Free refreshments and freshly cooked,|

Learning and development opportunities

Health Benefit schemes

Recognition and reward schemes

Pension Scheme & Life Assurance

Discounts in our F&B Outlets

Job summary

Crimson Hotels Group operates the DoubleTree by Hilton London – Victoria, seeking an F&B Assistant to support the restaurant team, build strong guest relationships and contribute to a warm, welcoming service.

Ideal candidates have experience in a similar role, a passion for food and drink, and solid knowledge of wines, beers and spirits. Strong English communication and teamwork are essential, with a professional appearance and a can-do attitude.

Qualifications

• Experience in a similar role.
• Excellent communication skills in English.
• Professional, well-presented appearance.
• Ability to work collaboratively across departments.
• Flexible and proactive attitude.

Responsibilities

• Build relationships with customers in the restaurant.
• Assist with restaurant operations and duties.
• Demonstrate knowledge of wines, beers and spirits.
• Provide high standards of service.

Skills

Customer service

English proficiency

Teamwork

Job description

DoubleTree by Hilton Hotel London – Victoria

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Operating under two major brands, Hilton and IHG, offering trusted, world-class service, all our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

DoubleTree by Hilton Hotel London – Victoria is a contemporary 4-star property featuring 251 bedrooms, including 7 elegant suites. Perfectly situated opposite Victoria Station, it offers unmatched access to London’s top attractions, from Buckingham Palace and Westminster Abbey to the West End. Terminus Kitchen & Bar serves modern European cuisine, while the stylish bar and lounge provide relaxed spaces to unwind. With its prime central location, the hotel combines comfort, style, and convenience ideal for both business and leisure stays.

Our Values

We care deeply about our people and communities, empower each other to grow and succeed, embrace inclusivity creating a welcoming environment for all, innovate to continuously improve, and remain sustainable to protect our future.

Why Join Us?

We believe great people deserve great perks:

• Exclusive hotel discounts within the Crimson Hotel Group.
• Staff rate discounts Hilton worldwide.
• Extra Day Off for Your Birthday – Because your day matters.
• Employee Assistance Programme and wellbeing.
• Free refreshments and freshly cooked meals while on duty.
• Learning and development opportunities for career progression.
• Health Benefit schemes.
• Recognition and reward schemes.
• Pension Scheme & Life Assurance.
• Discounts in our F&B Outlets.

What your day will look like?

As F&B Assistant, you’ll play a key role in our restaurant and build great relationships with our customers. You’ll have a good understanding of restaurant operations, a real passion for food and drink and a strong knowledge of wines, beers and spirits.

What You’ll Bring?

You will have previous experience in a similar role. You are confident working on your own initiative, able to prioritise multiple tasks, and respond flexibly to varying situations and requests. A proactive, can-do attitude, adaptability, and commitment to maintaining the highest standards are essential. You will also demonstrate excellent communication skills in English, a professional, well-presented appearance, and the ability to work collaboratively with colleagues across all departments.

Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominate our day to day.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody’s contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.