F&B Supervisor

Hotel Indigo Cardiff; Cardiff; On-site; GBP 21,000 - 29,000; Full time

Job summary

Hotel Indigo Cardiff is seeking an Assistant Food & Beverage Manager to support daily restaurant, bar and coffee shop operations. You will lead the team, manage shifts, and ensure a smooth, guest-focused service in a lively hotel setting with a strong local identity.

We value energetic leaders with excellent communication skills, who can train staff, handle guest requests, and maintain health and safety standards while delivering exceptional hospitality experiences.

Qualifications

• Minimum 2 years in food and beverage leadership.
• Strong communication and guest service mindset.
• Organised, adaptable and able to multitask in a fast-paced setting.

Responsibilities

• Lead the F&B team with a positive vibe and maintain seamless service.
• Oversee daily shift activities from setup to guest flow.
• Coach and support team through training and guidance.
• Handle guest requests and resolve issues with confidence.
• Coordinate with kitchen and bar to ensure smooth service.
• Monitor stock levels and assist with inventory.
• Assist with scheduling and shift planning.
• Keep dining and service areas clean and health & safety compliant.

Skills

Leadership

Communication

Problem-solving

Organisation

Adaptability

Team player

High energy

Guest service

Job description

JOIN US

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...

OUR HOTEL

At Hotel Indigo, we welcome all guests into ourneighbourhoodand share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own.

How will you inspire the eclectic rhythm in our hotel? How will you bring the local neighbourhood story to life? At Hotel Indigo hotels, we're excited to meet spirited characters who can delight the most curious guests.

Hotel Indigo Cardiff - 122 boutique Bedrooms that reflect our vibrant city, where bespoke design meets classic Welsh heritage with a rooftop bar and restaurant offering wonderful views of the Cardiff skyline and Millennium Stadium on our fabulous roof terrace!

A DAY IN THE LIFE OF A ASSISTANT FOOD & BEVERAGE MANAGER AT OUR HOTEL

We're looking for a dedicated and proactive Assistant Food and Beverage Manager to support the overall management of our daily operations in our restaurant, bar & coffee shop to ensure the smooth and efficient functioning of the department.

This role requires strong organizational skills, excellent communication, and a passion for delivering exceptional guest experiences.

What you'll be doing...

• Lead the F&B team with a positive vibe, helping create a welcoming and seamless service experience.
• Oversee daily shift activities, from setting up tables to making sure orders flow smoothly and guests are happy.
• Support and guide the team, helping with training and encouraging everyone to deliver their best.
• Step in with confidence to handle guest requests and resolve issues, keeping the service upbeat and responsive.
• Coordinate with the kitchen and bar to keep things moving like clockwork, from orders to plating.
• Monitor stock levels and assist with inventory, ensuring we're set up for success every shift.
• Help with scheduling and shift planning, making sure the team is prepared and ready to go.
• Keep the dining and service areas sparkling clean and compliant, with an eye on health and safety.

WHAT WE NEED FROM YOU

• A natural people person who’s excited to take on a leadership role, with a minimum of 2 years experience in food and beverage.
• Flexibility to work mornings, evenings & weekends as required
• Strong communication skills, able to motivate and energise team members while keeping things running smoothly.
• Quick thinking and problem-solving skills to handle guest needs on the fly.
• Forward thinking, organised and adaptable, managing multiple tasks with ease.
• A team player through and through, ready to jump in wherever needed to support the crew.
• High energy and a flexible attitude, thriving in a fast-paced, lively setting.

OUR BENEFITS

You will have access to a benefits package we believe truly works for our people

• Discounted hotel room rates for you and your friends & family at IHG & RBH hotels
• An additional day's leave for your birthday
• Enhanced Maternity, adoption & shared parental leave
• Course Sponsorship
• 50% F&B discount at RBH hotels & IHG Hotels
• Free access to our on-site gym
• Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
• Wagestream - choose how and when you get paid
• Life Insurance
• Employee Assistance Programme
• Social and wellness events and activities all year round
• Free meals on duty saving you over £1000 per year

And much much more!

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact.