F&B Service Supervisor — Guest Experience Leader

Eclipse Hotels Group; West of England, Greater London; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Discounted hotel rooms and 50% off F&B

Employee assistance and welfare

Health plan

Life insurance

Cashback and high-street discounts

Complimentary meals on duty

Share of service charge

Job summary

Eclipse Hotels Group is hiring a Food & Beverage Service Supervisor for Holiday Inn Bristol Airport. Lead a welcoming front of house, deliver outstanding guest service, and manage a team across Restaurant, Bar, Room Service and Meetings & Events.

You will ensure food safety compliance and a memorable dining experience in a busy hotel setting. The role requires flexibility to work evenings, weekends and bank holidays, with opportunities to develop within our growing global brand of Holiday Inn

Qualifications

• Previous experience in a similar F&B supervisory role.
• Strong customer service and communication skills.
• Knowledge of local food safety laws.
• Ability to lead and manage a team.
• Willing to work evenings, weekends and bank holidays.

Responsibilities

• Create a warm welcome for guests and set the tone.
• Present meals attractively and ensure high service standards.
• Coordinate duties and guide the F&B team during shifts.
• Handle guest queries and dietary requests.

Skills

People leadership

Customer service

Communication skills

Food safety knowledge

Problem solving

Team management

Flexible scheduling

Job description

Eclipse Hotels Group is hiring a Food & Beverage Service Supervisor for Holiday Inn Bristol Airport. Lead a welcoming front of house, deliver outstanding guest service, and manage a team across Restaurant, Bar, Room Service and Meetings & Events.

You will ensure food safety compliance and a memorable dining experience in a busy hotel setting. The role requires flexibility to work evenings, weekends and bank holidays, with opportunities to develop within our growing global brand of Holiday Inn