Guest Experience F&B Service Pro

Ehg Careers; West of England; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discounted hotel rooms

Health plan

Life Insurance

Complimentary meals on duty

Cashback and retailer discounts

Job summary

The Eclipse Hotels Group is hiring a Food & Beverage Service Team Member at Holiday Inn Bristol Airport. You will greet guests, present meals, serve drinks, and maintain high standards of service across the restaurant, bar, room service and meetings spaces.

We value warm hospitality, attentiveness to dietary needs, and the ability to adapt to a flexible schedule including evenings, weekends and Bank Holidays.

Qualifications

• Customer service experience preferred.
• Friendly, professional demeanor.
• Ability to work evenings, weekends and holidays.

Responsibilities

• Create a warm welcome to every guest and set the tone for their dining experience.
• Present each meal with visual appeal and ensure quality in taste.
• Deliver high-standard service across Restaurant, Bar, Room Service and Meetings & Events.
• Know menus and products; assist guests with questions about ingredients and allergens.
• Prepare and serve drinks to high standards, accommodating guest preferences.
• Identify and greet VIP guests.

Job description

The Eclipse Hotels Group is hiring a Food & Beverage Service Team Member at Holiday Inn Bristol Airport. You will greet guests, present meals, serve drinks, and maintain high standards of service across the restaurant, bar, room service and meetings spaces.

We value warm hospitality, attentiveness to dietary needs, and the ability to adapt to a flexible schedule including evenings, weekends and Bank Holidays.