F&B Ops Manager: Lead, Inspire & Elevate Guest Experience

RBH Hospitality Management LTD; York and North Yorkshire; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Discounted hotel room rates

Birthday leave

Enhanced maternity, adoption and par­t

Course sponsorship and development

30% food and beverage discount across

Refer a Friend £250 per referral

Flexible working arrangements

Wagestream - get paid when you want

Life insurance

Employee Assistance Programme

Social and wellbeing events

Free meals on duty

Job summary

The Milner York, managed by RBH Hospitality Management, seeks an energetic Food & Beverage Operations Manager to lead our vibrant hotel F&B team. You will drive guest experiences across restaurants, bars, breakfast service, events and conferences, while championing high standards and profitable operations.

You will report to the Head of Food & Beverage, lead from the front, develop your team, and deliver commercially impactful improvements in a busy, guest-focused environment in York.

Qualifications

• Proven experience in a Food & Beverage management role within a hotel.
• Hands-on leader who can motivate a team.
• Strong organisational and communication skills.
• Knowledge of food safety, health & safety and licensing requirements.
• Proactive, solutions-focused and commercially driven.

Responsibilities

• Lead the daily operation of restaurants, bars, breakfast, afternoon tea, conferences and events.
• Inspire and develop the team, creating a positive working environment.
• Deliver exceptional guest experiences and manage guest feedback.
• Drive revenue and control costs with the Head of Food & Beverage.
• Ensure compliance with safety, licensing and company procedures.
• Collaborate with hotel management to align budgets and objectives.

Skills

F&B management

Leadership

Hospitality operations

Job description

The Milner York, managed by RBH Hospitality Management, seeks an energetic Food & Beverage Operations Manager to lead our vibrant hotel F&B team. You will drive guest experiences across restaurants, bars, breakfast service, events and conferences, while championing high standards and profitable operations.

You will report to the Head of Food & Beverage, lead from the front, develop your team, and deliver commercially impactful improvements in a busy, guest-focused environment in York.