F&B Operations Leader: Elevate Guest Experience & Revenue

Clermont Hotel Group; Greater London; Hybrid; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Pension

Healthcare schemes

Career development via Academy

Wellbeing support

Job summary

The Thistle Trafalgar Square Hotel, part of Clermont Hotel Group, seeks an experienced F&B Operations Manager in central London. You will oversee Restaurant and Breakfast, lead a dynamic team, drive guest experiences, and maintain high service standards.

Collaborating with sales and front-of-house, you’ll recruit, train, and develop staff, manage budgets, forecast revenue, and spot opportunities to grow business while contributing to a positive, inclusive workplace.

Qualifications

• Bold, adaptable leader with energy and hands-on approach.
• Experience in hospitality operations and managing restaurant/breakfast.
• Strong recruitment, training, and development skills.
• Ability to forecast sales, manage budgets, and drive revenue.

Responsibilities

• Lead Restaurant and Breakfast operations with a hands-on approach.
• Recruit, train, and develop the F&B team.
• Manage department budgets and forecast revenue.
• Collaborate with sales and front-of-house to ensure service excellence.

Skills

Leadership

Attention to detail

Communication skills

Analytical mindset

Guest service mindset

Commercial awareness

Job description

The Thistle Trafalgar Square Hotel, part of Clermont Hotel Group, seeks an experienced F&B Operations Manager in central London. You will oversee Restaurant and Breakfast, lead a dynamic team, drive guest experiences, and maintain high service standards.

Collaborating with sales and front-of-house, you’ll recruit, train, and develop staff, manage budgets, forecast revenue, and spot opportunities to grow business while contributing to a positive, inclusive workplace.