F&B Operations Manager: Elevate Guest Experience & Revenue

Thistle; City Of London; On-site; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Monthly salary

Pension and healthcare

People Promise

Job summary

The Thistle Trafalgar Square Hotel, London, is seeking an F&B Operations Manager to lead Restaurant and Breakfast operations with energy and a hands-on approach. You will recruit and develop a dynamic team, manage budgets, forecast revenue, and partner with Sales and Events to drive guest satisfaction and repeat business.

We value adaptable leaders who can elevate guest experiences, communicate across departments, and maintain high standards across all services in a busy hotel setting.

Qualifications

• Experience leading F&B operations in a hotel
• Experience managing teams and budgets
• Strong communication with sales and events teams

Responsibilities

• Recruit, train and develop the team to deliver excellent guest experiences
• Manage department budgets, forecast sales and revenue
• Collaborate with sales and front-of-house to ensure seamless service and memorable dining

Skills

Creative leadership

Attention to detail

Communication skills

Analytical thinking

Quality standards

Commercial awareness

Guest service

Job description

The Thistle Trafalgar Square Hotel, London, is seeking an F&B Operations Manager to lead Restaurant and Breakfast operations with energy and a hands-on approach. You will recruit and develop a dynamic team, manage budgets, forecast revenue, and partner with Sales and Events to drive guest satisfaction and repeat business.

We value adaptable leaders who can elevate guest experiences, communicate across departments, and maintain high standards across all services in a busy hotel setting.