F&B Manager & Duty Leader — Service & Growth

Bespoke Hotels; Hexham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Discounted hotel stays for you and a3?

Job summary

Bespoke Hotels is seeking a Food & Beverage Manager/Duty Manager to lead the F&B team, drive service excellence and maximise revenue across the hotel. The role requires strong guest focus and the ability to manage operations on busy days.

Ideal candidates will have 1–2 years in a similar role, a passion for hospitality, reliability and a willingness to learn within Bespoke’s growing team. Bespoke offers development opportunities and staff benefits.

Qualifications

• The ideal candidate will have 1–2 years of experience in a similar Food & Beverage role and proven ability to deliver great guest service.
• We are seeking a passionate, reliable team member who is eager to learn and grow within a growing hotel team.

Responsibilities

• Ensure excellence across all Food & Beverage activities, maximise profits and lead a motivated team to exceed guest expectations.
• Develop and support your team to meet company and department objectives and standards.
• Ensure staff are trained on product knowledge and wine specifications.
• Meet food & beverage revenue targets and manage staffing levels according to occupancy and budget.
• Maintain a safe, hygienic environment for customers and staff.
• Provide clear direction to the team during peak periods and recruit suitable staff.
• Oversee daily briefings and ensure effective communication across departments.
• Stay updated on Health & Safety and Food Hygiene legislation and adjust policies as required.
• Chair departmental meetings and participate in reviews and meetings.
• Handle payments in line with hotel cash handling procedures and cover Duty Manager shifts when needed.

Job description

Bespoke Hotels is seeking a Food & Beverage Manager/Duty Manager to lead the F&B team, drive service excellence and maximise revenue across the hotel. The role requires strong guest focus and the ability to manage operations on busy days.

Ideal candidates will have 1–2 years in a similar role, a passion for hospitality, reliability and a willingness to learn within Bespoke’s growing team. Bespoke offers development opportunities and staff benefits.