F&B Operations Manager — Elevate Guest Experience

Burlington Hotel; Carnoustie; Remote; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Competitive salaries

Discounted hotel stays for you, family

Career development opportunities

Job summary

Bespoke Hotels is seeking a Food & Beverage Manager to lead our front-of-house teams and ensure outstanding guest service. The successful candidate will have strong hospitality experience, ideally 1–2 years in a similar role, with a passion for delivering high standards.

You will manage service across dining and banqueting, drive sales through creative campaigns, and ensure cost-effective staff scheduling while upholding health and safety requirements.

Qualifications

• At least 1–2 years experience in a similar F&B/Hotel role.
• Strong hospitality mindset with focus on guest service.

Responsibilities

• Ensure departments meet criteria by maintaining service standards across all F&B areas.
• Empower team to handle guest feedback, positive and negative.
• Maintain service standards throughout the F&B operation of the hotel.
• Ensure cleanliness and health & safety standards in all F&B areas.
• Produce weekly and monthly revenue forecasts for the F&B department.
• Create cost-effective staff schedules aligned with hotel demand.
• Drive sales through creative campaigns.
• Oversee the banqueting department.

Job description

Bespoke Hotels is seeking a Food & Beverage Manager to lead our front-of-house teams and ensure outstanding guest service. The successful candidate will have strong hospitality experience, ideally 1–2 years in a similar role, with a passion for delivering high standards.

You will manage service across dining and banqueting, drive sales through creative campaigns, and ensure cost-effective staff scheduling while upholding health and safety requirements.