F&B Guest Experience Champion - Career Growth

VERA Security, Inc.; Leeds; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Discounted employee rates

Learning academies

Planet 21 CSR program

Career development opportunities

Job summary

Accor is seeking an ambassador for guest service in the hospitality sector. The role focuses on providing warm, personal attention and knowledge of offerings to ensure guests feel unique and valued.

Responsibilities include assisting guests with menu items, maintaining knowledge of beverages and promotions, and upholding safety and sanitation policies in a fast-paced environment. Opportunities for career development and Accor’s CSR initiatives are highlighted.

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.

Responsibilities

• Assist guests regarding menu items in an informative and helpful way.
• Have full knowledge of beverage lists and promotions, menu items and preparation methods.
• Follow all safety and sanitation policies when handling food and beverage.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

Accor is seeking an ambassador for guest service in the hospitality sector. The role focuses on providing warm, personal attention and knowledge of offerings to ensure guests feel unique and valued.

Responsibilities include assisting guests with menu items, maintaining knowledge of beverages and promotions, and upholding safety and sanitation policies in a fast-paced environment. Opportunities for career development and Accor’s CSR initiatives are highlighted.