F&B Events Lead – International Convention Centre

Compass Group UK; Birmingham; On-site; GBP 40,000 - 48,000; Full time

Benefits offered by this job

Healthcare

Wellbeing support

23 days annual leave plus bankholidays

Life assurance

Meals on duty

Job summary

Levy UK & Ireland, in partnership with ICC, is seeking an experienced Food & Beverage Event Manager to lead and maximise revenue across the ICC venues. You will develop and execute the F&B strategy for events, drive sales, optimise operations, and inspire the team to deliver exceptional guest experiences.

This full-time role requires strong commercial acumen, frontline leadership, and a track record in banqueting management.

Qualifications

• Proven experience developing and executing commercial strategies driving revenue growth.
• Track record of elevating guest experience in fast-paced venues.
• Ability to manage multiple priorities in large-scale venues.
• Attention to detail and operational excellence.
• Hold or be willing to obtain a Personal Alcohol Licence.
• Strong monitoring, coordination and supervisory skills.
• Financial awareness and cost control.
• Banqueting management experience.
• Excellent communication and leadership.

Responsibilities

• Manage, sell and deliver catering service for events, maximise profit and sales opportunities through upselling.
• Respond to customer queries/complaints by phone and in person while assessing client needs.
• Communicate client needs within the catering team.
• Build relationships with venue management to deliver a cohesive guest journey.
• Monitor stock levels and ensure stock takes are completed and discrepancies resolved.
• Monitor equipment levels and ensure resources are sufficient for event delivery.
• Seek innovative ways to elevate catering service and control labour costs.

Skills

Commercial strategy

Revenue growth

Guest experience

Communication skills

Line management

Financial awareness

Banqueting management

Alcohol licence

Job description

Levy UK & Ireland, in partnership with ICC, is seeking an experienced Food & Beverage Event Manager to lead and maximise revenue across the ICC venues. You will develop and execute the F&B strategy for events, drive sales, optimise operations, and inspire the team to deliver exceptional guest experiences.

This full-time role requires strong commercial acumen, frontline leadership, and a track record in banqueting management.