Senior F&B & Guest Experience Leader

Equipment Sales & Service Limited.; Cambridgeshire and Peterborough; Sur place; GBP 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Competitive salary with bonus

Healthcare & wellbeing benefits

Pension scheme

23 days’ annual leave + bank holidays

Meals on duty

Résumé du poste

Levy UK & Ireland, part of Compass Group, seeks a General Manager to lead the delivery of exceptional food and beverage offerings and guest experiences across multi-site venues. You will work closely with the client to realise their vision, drive innovation and elevate service standards, while leading a large, high-performing team.

With full commercial accountability, you will oversee budgets, forecasts and operating costs, identifying opportunities to drive revenue, increase spend per

Qualifications

• Senior F&B management experience in multi-site operations, ideally in stadiums, arenas or entertainment venues.
• Proven ability to lead large operational teams and manage diverse outlets.
• Strong leadership for developing, motivating and retaining high-performing teams.

Responsabilités

• Develop and deliver strategic and tactical plans with the client, Operations Director and Levy stakeholders.
• Monitor market trends and competitor activity to identify opportunities for growth and innovation.
• Oversee day-to-day operations to ensure exceptional food quality, service standards and guest experiences.
• Drive a guest-focused hospitality culture using feedback to continually improve the offering.
• Lead operational projects including capital investment, innovation and continuous improvement initiatives.
• Maintain high standards of health and safety, brand compliance and supplier relationships.
• Lead, recruit, develop and retain a high-performing workforce and staffing plans for all events.
• Oversee budgets, forecasts, P&L, operating costs and profitability.

Connaissances

Leadership

P&L accountability

Multi-site management

Team development

Guest experience

Description du poste

Levy UK & Ireland, part of Compass Group, seeks a General Manager to lead the delivery of exceptional food and beverage offerings and guest experiences across multi-site venues. You will work closely with the client to realise their vision, drive innovation and elevate service standards, while leading a large, high-performing team.

With full commercial accountability, you will oversee budgets, forecasts and operating costs, identifying opportunities to drive revenue, increase spend per