Senior F&B Lead — Live Event Retail & Service

Equipment Sales & Service Limited.; Park Central; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Full company benefits

Meals on duty

23 days annual leave

Job summary

Levy UK & Ireland, part of Compass Group, is seeking a Senior Food & Beverage Lead to oversee retail operations across exhibition spaces at NEC campuses in England. You will lead frontline teams, drive sales performance, and ensure service excellence during events.

Responsibilities include managing stock, ensuring alcohol licensing compliance, and delivering high standards of customer care, while partnering with venue teams to create memorable guest experiences.

Qualifications

• Experience leading a diverse team in fast-paced events.
• Proven ability to motivate staff and manage performance.
• Excellent verbal and written communication.
• Customer-centric approach to service delivery.
• Willingness to work across departments and shifts.
• Knowledge of food safety and licensing requirements.
• Alignment with Levy's CARE values.

Responsibilities

• Provide effective leadership to a team and coach staff.
• Deliver events within financial targets, manage labour, waste, stock.
• Oversee food and drink service operations.
• Maintain exceptional customer service.
• Manage sales of food, beverages, and merchandise with compliance.
• Collaborate with other teams for seamless operations.
• Ensure health and safety compliance.
• Monitor performance and provide feedback.
• Ensure licensing and regulatory compliance.
• Drive continuous improvement across operations.

Skills

Leadership

Team management

Communication

Customer service

Flexibility

Attention to detail

Problem solving

Regulatory compliance

Job description

Levy UK & Ireland, part of Compass Group, is seeking a Senior Food & Beverage Lead to oversee retail operations across exhibition spaces at NEC campuses in England. You will lead frontline teams, drive sales performance, and ensure service excellence during events.

Responsibilities include managing stock, ensuring alcohol licensing compliance, and delivering high standards of customer care, while partnering with venue teams to create memorable guest experiences.