F&B Associate: Training & Career Growth

Dalata Hotel Group; Cardiff; On-site; GBP 19,000 - 27,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€£60 Employee rate on rooms

30% Off Friends & Family rate

Extra annual leave day per year

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Dalata Academy career development

Staff appreciation events

Job summary

Dalata Hotel Group in Cardiff is seeking a hospitality professional to welcome guests by name, offer wine recommendations, and maintain a high standard of service in a busy bar and restaurant environment.

You will upsell, support a friendly team, and contribute to excellent guest experiences. Prior hospitality experience and Fluent English are essential, with flexible hours including mornings, evenings, and weekends.

Qualifications

• Fluent English and excellent communication skills are required.
• Previous experience is essential.
• Flexibility in working hours including mornings/evenings/weekends.
• Experience in a high-volume/fast-paced environment is advantageous.
• Micros experience would be preferable.

Responsibilities

• Regular guests are known and greeted accordingly, using their names.
• Ensure a good working knowledge of food and wine; be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue whenever and wherever possible.
• General cleaning of bar and restaurant.
• Serve guests with food and beverages.

Skills

Fluent English

Excellent communication skills

Previous experience

Micros experience

Hotel experience

Tools

Micros

Job description

Dalata Hotel Group in Cardiff is seeking a hospitality professional to welcome guests by name, offer wine recommendations, and maintain a high standard of service in a busy bar and restaurant environment.

You will upsell, support a friendly team, and contribute to excellent guest experiences. Prior hospitality experience and Fluent English are essential, with flexible hours including mornings, evenings, and weekends.