F&B Assistant: Guest-Centric Service & Career Growth

Dalata Hotel Group; Glasgow; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€/£60 Employee rate on rooms for all D

30% Off Friends & Family rate

Extra annual leave day for every year 

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access (Ask your HR Manager...

Development opportunities through our 

Staff appreciation Initiatives, fun

Job summary

Dalata Hotel Group is seeking a Food & Beverage Assistant to join our team in the UK. You will receive training through our Dalata Academy and have opportunities to grow as part of a welcoming, customer-focused team.

Reporting to the Food & Beverage Manager and Operations Manager, you will deliver friendly and efficient service, upsell where appropriate, and help maintain high standards in a high-volume hotel environment.

Qualifications

• Previous experience is essential.
• Flexibility in working hours including mornings/evenings & weekends.
• Previous experience in a high-volume/fast-paced environment.
• Fluent English and excellent communication skills.
• Micros experience would be preferable.
• Experience in a hotel is preferable.

Responsibilities

• Regular guests are known and greeted accordingly, using their names.
• Ensure a good working knowledge of food and wine. Be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Upsell and maximise sales revenue whenever and wherever possible.
• General cleaning of bar and restaurant.
• Served guests with food and beverage.

Skills

Fluent English

Excellent communication skills

Tools

Micros

Job description

Dalata Hotel Group is seeking a Food & Beverage Assistant to join our team in the UK. You will receive training through our Dalata Academy and have opportunities to grow as part of a welcoming, customer-focused team.

Reporting to the Food & Beverage Manager and Operations Manager, you will deliver friendly and efficient service, upsell where appropriate, and help maintain high standards in a high-volume hotel environment.