F&B Assistant Manager | Guest Experience Leader (London)

Nomadhotel; Greater London; On-site; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Refer a Friend bonus

Employee discount

Pension scheme

Family meal on duty

Training & progression

Paid breaks & annual leave

Birthday off (paid)

Hotel discount

Company discounts

Wagestream

Private health care

Breakfast included

Paid sick leave

Extra holidays

Job summary

NoMad London is seeking an Assistant Restaurant Manager to lead the F&B team across our outlets with a hospitality-first mindset. You will coach colleagues, maintain service standards, and inspire a culture of learning while upholding company policies and ensuring guest satisfaction throughout shifts.

In this role you will balance front-of-house leadership with administrative duties, collaborating with other hotel departments to deliver exceptional experiences for all guests and build a

Qualifications

• Be professional at all times
• Exhibit flexibility and leadership and be an effective communicator
• Represent NoMad positively to stakeholders and act as brand ambassador
• Adhere to policies including H&S and HR
• Manage workload on floor and in office admin
• Communicate well within team and across departments

Responsibilities

• Reporting to Restaurant Manager and supporting day-to-day operations
• Support F&B team delivering gracious service with strong product knowledge
• Contribute to administrative tasks and office work
• Work across outlets and departments within F&B
• Attend weekly F&B management and planning meetings
• Uphold staff health and safety standards
• Reward and recognise team performance
• Assist opening/closing procedures and handovers
• Be present on service floor and ensure guest needs are met
• Maintain exceptional guest experience and review standards

Skills

Leadership

Communication

Hospitality

Job description

NoMad London is seeking an Assistant Restaurant Manager to lead the F&B team across our outlets with a hospitality-first mindset. You will coach colleagues, maintain service standards, and inspire a culture of learning while upholding company policies and ensuring guest satisfaction throughout shifts.

In this role you will balance front-of-house leadership with administrative duties, collaborating with other hotel departments to deliver exceptional experiences for all guests and build a