F&B Manager: Lead Service, Grow Teams & Guest Experience

Kew Green Hotels; Greater London; On-site; GBP 38,000 - 54,000; Full time

Benefits offered by this job

Discounted hotel stays worldwide

F&B discounts

Free and unlimited access to LeisureCl

Apprenticeships and ongoing personal &

Job summary

Kew Green Hotels is seeking a Food & Beverage Manager in Greater London, with progression opportunities for an Assistant F&B Manager. You will lead the team to deliver outstanding service and drive guest satisfaction.

As part of your role, you will manage stock and labour margins, collaborate with the Operations Manager to embrace change, and ensure exceptional guest experiences across our hotel F&B outlets. This is a full‑time, on‑site position.

Qualifications

• Proven experience as Food & Beverage Manager or Assistant F&B Manager.
• Excellent communication and people management skills.
• Comfort with using technology to improve guest experiences.
• Ability to manage P&L, stock, and labour margins.

Responsibilities

• Oversee F&B service across restaurant and bar ensuring standards.
• Coach, mentor and lead the F&B team.
• Build relationships with guests to tailor experiences.
• Work with Operations Manager to drive guest delight and change management.
• Manage stock and labour against P&L.

Skills

Interpersonal communication

Leadership and coaching

Guest service excellence

Adaptability

Team collaboration

Job description

Kew Green Hotels is seeking a Food & Beverage Manager in Greater London, with progression opportunities for an Assistant F&B Manager. You will lead the team to deliver outstanding service and drive guest satisfaction.

As part of your role, you will manage stock and labour margins, collaborate with the Operations Manager to embrace change, and ensure exceptional guest experiences across our hotel F&B outlets. This is a full‑time, on‑site position.