F&B Assistant – Guest Service & Career Growth

Crimson Hotels Group; Greater London; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Discounted stays

Free meal on duty

Birthday day off

Team member discounts

Health benefit schemes

Employee Assistance Programme

Wellbeing initiatives

Learning and development

Recognition and rewards

Résumé du poste

Crimson Hotels Group is hiring a friendly F&B Assistant for Holiday Inn Express London Heathrow T5. You will welcome guests, take orders and serve across outlets, including bar, restaurant and room service.

You’ll use your knowledge of drinks and food to enhance experiences while keeping areas clean and compliant with safety standards. Ideal candidates show enthusiasm for hospitality, strong communication, and teamwork in a fast-paced setting.

Qualifications

• Enthusiastic about delivering high-quality guest service.
• Excellent written and spoken communication in English.
• Previous experience in hospitality or a customer-facing role is preferred.

Responsabilités

• Welcome guests warmly and serve across bar, restaurant, and in-room dining.
• Utilise knowledge of food, wines, beers and spirits to enhance guest experience.
• Set up and clear service areas, maintain cleanliness and safety standards.
• Collaborate with team to ensure smooth, attentive service throughout shifts.

Connaissances

Customer service

Communication skills

Hospitality knowledge

Teamwork

Food & Beverage service

Outils

POS systems

Description du poste

Crimson Hotels Group is hiring a friendly F&B Assistant for Holiday Inn Express London Heathrow T5. You will welcome guests, take orders and serve across outlets, including bar, restaurant and room service.

You’ll use your knowledge of drinks and food to enhance experiences while keeping areas clean and compliant with safety standards. Ideal candidates show enthusiasm for hospitality, strong communication, and teamwork in a fast-paced setting.