F&B Assistant at 4★ Hotel | Free Meals + Staff Discounts

Hilton Gatwick - Arora Group; Crawley; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided and dry cleaned

Discounted employee friends & family"

Food & beverage discounts

Christmas gifts and employee parties

Introduce a friend scheme

Cycle to work scheme

UK attraction discounts @ Merlin Enter

Taste card

Life assurance scheme

Employee assistance programme

Arora star employee recognition

Long service recognition award

Job summary

Hilton London Gatwick in Crawley is seeking friendly hospitality colleagues to join the Food & Beverage team. You will serve food and drinks in our outlets in a timely, attentive manner, listen to guests, and build rapport to enhance their stay.

The role requires clear communication, composure under pressure, and teamwork in a fast-paced 4-star hotel. We offer meals on duty, uniform care, staff discounts, and progression opportunities within the Arora group.

Qualifications

• Providing high quality guest service
• Clear and effective communication with guests and team
• Professional appearance and demeanor
• Ability to work under pressure in a fast-paced environment
• Team player who supports colleagues
• Attention to detail and guest-first attitude
• Experience in a similar role in a 4-star hotel is advantageous
• Understanding of food and beverage service standards

Responsibilities

• Serve food and drinks in our assigned F&B outlets in a friendly and timely manner.
• Taking the time to listen to guests and build natural rapport.
• Make knowledgeable suggestions and recommendations on food and drinks.
• Raise bills and take payment.
• Clear and reset tables.

Skills

Guest service

Food & beverage service

Communication

Job description

Hilton London Gatwick in Crawley is seeking friendly hospitality colleagues to join the Food & Beverage team. You will serve food and drinks in our outlets in a timely, attentive manner, listen to guests, and build rapport to enhance their stay.

The role requires clear communication, composure under pressure, and teamwork in a fast-paced 4-star hotel. We offer meals on duty, uniform care, staff discounts, and progression opportunities within the Arora group.