Guest-Facing F&B Assistant | Free Meals & Staff Discounts

Hilton Gatwick - Arora Group; Fernhill; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Free meals on duty

Uniform provided

Dry cleaning

Employee discounts

Christmas gifts & parties

Cycle to work scheme

Job summary

Hilton London Gatwick is seeking a friendly Food and Beverage Assistant to join our busy team. You will serve food and drinks across our outlets, engage guests, and deliver warm, personalised service in a 4-star hotel environment.

You'll be part of a supportive team, with opportunities to develop your skills, enjoy meals on duty, uniform provision, and employee discounts. Prior experience in a similar role is advantageous, and a professional appearance is essential.

Qualifications

• Experience in a similar role within a 4-star hotel is advantageous.
• Strong customer service and communication skills.
• Able to work in a fast-paced environment.

Responsibilities

• Serve food and drinks in our assigned Food and Beverage outlets in a friendly and timely manner.
• Listen to guest needs and build natural rapport.
• Make knowledgeable suggestions and recommendations on food and drinks.
• Raise bills and take payment.
• Clear and reset tables; maintain high service standards.
• Maintain a smart and professional appearance; excellent communication.
• Remain calm under pressure; work well in a busy environment.
• Value teamwork and support colleagues; be proactive.

Skills

Hospitality experience

Customer service

Team player

Attention to detail

Professional appearance

Good communication

Job description

Hilton London Gatwick is seeking a friendly Food and Beverage Assistant to join our busy team. You will serve food and drinks across our outlets, engage guests, and deliver warm, personalised service in a 4-star hotel environment.

You'll be part of a supportive team, with opportunities to develop your skills, enjoy meals on duty, uniform provision, and employee discounts. Prior experience in a similar role is advantageous, and a professional appearance is essential.