Eyewear Experience Specialist | Bonuses & Perks

Vision Express; Borehamwood; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Frames allowance

Holiday entitlement

Employee discounts

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is hiring a Retail Optical Assistant to deliver personalised service in a premium eyewear environment. You’ll guide customers, explain products, and help with fittings and minor repairs using up-to-date optical tech.

You’ll join a growing med-tech retailer with 590+ stores across the UK. This full-time role offers daily tasks, training, benefits, and pathways to develop your career in eye care and technology.

Qualifications

• Confident engaging with customers and recommending products.
• Strong communicator who listens and understands customer needs.
• Positive team player with a can-do attitude.

Responsibilities

• Deliver confident personalised customer service and product advice.
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Eyewear enthusiasm

Digital tools

Team player

Tools

POS systems

Job description

Vision Express is hiring a Retail Optical Assistant to deliver personalised service in a premium eyewear environment. You’ll guide customers, explain products, and help with fittings and minor repairs using up-to-date optical tech.

You’ll join a growing med-tech retailer with 590+ stores across the UK. This full-time role offers daily tasks, training, benefits, and pathways to develop your career in eye care and technology.