Eyewear Retail Specialist - Frames, Fittings & Eye Tech

Vision Express; Stanwell; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Frame allowance

33 days holidays

Friends & family discounts

Free eye tests

Wellbeing support

OneSight Foundation support

Job summary

Vision Express is seeking a Retail Optical Assistant to deliver outstanding customer service, provide product advice, and support eyewear fittings in a fast-paced retail environment. You will work with premium eyewear and light med-tech tools, helping customers choose frames and lenses while offering expert care and guidance.

The role emphasizes teamwork, strong communication, and a passion for eyewear. Join a growing optical retailer backed by EssilorLuxottica, with opportunities to develop

Qualifications

• Confident engaging with customers and recommending products
• Passionate about eyewear and comfortable with digital tools
• Positive team player with a can-do attitude
• Strong communicator who listens and understands customer needs

Responsibilities

• Deliver confident personalised customer service and product advice
• Learn to adjust frames, assist with fittings, and carry out minor repairs
• Support pre-screening eye tests using the latest optical technology
• Keep the store running smoothly with admin and support tasks

Skills

Customer service

Eye care knowledge

Digital tools literacy

Team player

Job description

Vision Express is seeking a Retail Optical Assistant to deliver outstanding customer service, provide product advice, and support eyewear fittings in a fast-paced retail environment. You will work with premium eyewear and light med-tech tools, helping customers choose frames and lenses while offering expert care and guidance.

The role emphasizes teamwork, strong communication, and a passion for eyewear. Join a growing optical retailer backed by EssilorLuxottica, with opportunities to develop