Eyewear Retail Associate - Customer Care & Eye-Tests

Boots Uk; Crawley Down; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Discretionary bonus

Generous employee discounts

Career development opportunities

Enhanced parental leave pay & gift

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots Opticians is seeking a Retail Assistant for Crawley to be the friendly first point of contact on the shop floor, helping customers select eyewear and services that meet their needs.

You will join the industry-leading Step Into Optics training programme, participate in dispensing, pre-screening and aftercare, and report to the store manager on a day-to-day basis. This role combines care, product advice and admin tasks.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.

Skills

Customer care

Desire to learn

Job description

Boots Opticians is seeking a Retail Assistant for Crawley to be the friendly first point of contact on the shop floor, helping customers select eyewear and services that meet their needs.

You will join the industry-leading Step Into Optics training programme, participate in dispensing, pre-screening and aftercare, and report to the store manager on a day-to-day basis. This role combines care, product advice and admin tasks.