Eyewear Consultant: Customer-First Optics Expert

Boots Opticians; Tonbridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading optical retailer in Tonbridge is seeking a dedicated Retail Assistant to join their team. In this role, you will engage with customers, supporting them in finding the right eyewear solutions and assisting with eye-tests. The position offers excellent development opportunities through training programs, flexible benefits, and a commitment to inclusivity. Ideal candidates will have a passion for customer care and a desire to learn, with opportunities for career advancement within the company.

Benefits

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity leave pay

Flexible benefits scheme

Access to 24/7 counselling support

Qualifications

• Engaging with customers to understand their needs.
• Assisting in eye-tests and dispensing eyewear.
• Maintaining store standards.

Responsibilities

• Build relationships with customers.
• Support with ordering and dispensing eyewear.
• Provide aftercare support and adjustments.

Skills

Passion for customer care

Desire to learn

Job description

A leading optical retailer in Tonbridge is seeking a dedicated Retail Assistant to join their team. In this role, you will engage with customers, supporting them in finding the right eyewear solutions and assisting with eye-tests. The position offers excellent development opportunities through training programs, flexible benefits, and a commitment to inclusivity. Ideal candidates will have a passion for customer care and a desire to learn, with opportunities for career advancement within the company.