Eyewear Consultant & Customer Experience Lead

Boots UK; Shrewsbury; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption?

Job summary

Boots UK is looking for a friendly Retail Assistant to join Boots Opticians on the shop floor, where you will be the first point of contact for customers, helping them understand their needs and guiding them to the right eyewear and services.

You will benefit from our Step Into Optics training programme, participate in pre-screenings, assist with dispensing and aftercare, and help keep the store standards high, while enjoying generous employee discounts and development opportunities.

Qualifications

• Passion for customer care
• Desire to learn

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer care

Willingness to learn

Job description

Boots UK is looking for a friendly Retail Assistant to join Boots Opticians on the shop floor, where you will be the first point of contact for customers, helping them understand their needs and guiding them to the right eyewear and services.

You will benefit from our Step Into Optics training programme, participate in pre-screenings, assist with dispensing and aftercare, and help keep the store standards high, while enjoying generous employee discounts and development opportunities.