Eyewear Advisor & Retail Concierge

The Boots Company PLC; Cleland; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts

Clinical & Non-Clinical Career dev.

Enhanced maternity/paternity/adoption"

Flexible benefits scheme

24/7 counselling support

Job summary

Boots Opticians is recruiting a Retail Assistant to be the first point of contact on the shop floor, building relationships with customers and guiding them to the right eyewear solution. You’ll be involved in pre-screening activities and eye-tests, and will support with repairs and aftercare across dispensing prescriptions.

You’ll develop through our industry-leading Step Into Optics training, with duties covering ordering, dispensing, and admin tasks, while maintaining store standards and a

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Willing to learn

Job description

Boots Opticians is recruiting a Retail Assistant to be the first point of contact on the shop floor, building relationships with customers and guiding them to the right eyewear solution. You’ll be involved in pre-screening activities and eye-tests, and will support with repairs and aftercare across dispensing prescriptions.

You’ll develop through our industry-leading Step Into Optics training, with duties covering ordering, dispensing, and admin tasks, while maintaining store standards and a