Eyewear Consultant & Customer Care Specialist

Boots UK; Ayr; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discretionary bonus

Employee discounts

Career development opportunities

Parental leave benefits

Flexible benefits

Employee assistance programme

Job summary

Boots UK is seeking a Retail Assistant to join our Boots Opticians store team on the shop floor, helping customers find the right eyewear and services. You will participate in greeting customers, pre-screening activities, and guiding them to suitable products while delivering outstanding customer care.

Our programme includes industry-leading training and development opportunities to grow your knowledge through practical, on-the-job experience within a supportive team.

Qualifications

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment.

Responsibilities

• Assist customers on the shop floor to find eyewear and services.
• Support eye tests and pre-screening activities where required.
• Provide aftercare support, repairs and adjustments.
• Complete dispensing prescriptions and administrative tasks.
• Help maintain high shop floor standards.

Job description

Boots UK is seeking a Retail Assistant to join our Boots Opticians store team on the shop floor, helping customers find the right eyewear and services. You will participate in greeting customers, pre-screening activities, and guiding them to suitable products while delivering outstanding customer care.

Our programme includes industry-leading training and development opportunities to grow your knowledge through practical, on-the-job experience within a supportive team.