Eyewear Specialist & Customer Care Advisor

Boots UK; Carmarthen; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts for you &

Clinical and Non-Clinical Career dev

Enhanced maternity/paternity/adoption

Flexible benefits: holiday buying, gym

24/7 counselling via TELUS Health

Job summary

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be a friendly, customer-focused part of our store team. You’ll greet customers, listen to their needs and help them find the perfect eyewear solution while supporting dispensing and aftercare when needed.

You’ll work on the shop floor, perform pre-screening activities and eye-test support where appropriate, and collaborate with the store team to maintain high standards of service and presentation.

Qualifications

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Retail experience

Clinical experience

Job description

Boots Opticians in the United Kingdom is seeking a Retail Assistant to be a friendly, customer-focused part of our store team. You’ll greet customers, listen to their needs and help them find the perfect eyewear solution while supporting dispensing and aftercare when needed.

You’ll work on the shop floor, perform pre-screening activities and eye-test support where appropriate, and collaborate with the store team to maintain high standards of service and presentation.