Eyewear Specialist & Customer Advisor

Boots UK; Falkirk; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced leave pay

Flexible benefits scheme

Employee Assistance Programme (TELUS)

Supportive team environment

Job summary

Boots Opticians in the United Kingdom is seeking a Retail Assistant to join the store team on the shop floor, helping customers choose eyewear and services while building strong relationships. You will assist with pre-screening activities and be involved in eye-care support, from greeting customers to post-sale assistance.

The role offers access to Boots Opticians’ training programme and career development within a busy retail environment.

Qualifications

• Customer care passion.
• Desire to learn and develop.
• Experience in retail or clinical settings is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer service

Willingness to learn

Job description

Boots Opticians in the United Kingdom is seeking a Retail Assistant to join the store team on the shop floor, helping customers choose eyewear and services while building strong relationships. You will assist with pre-screening activities and be involved in eye-care support, from greeting customers to post-sale assistance.

The role offers access to Boots Opticians’ training programme and career development within a busy retail environment.