Eye Care Concierge | In-Store Optical Assistant

The Boots Company PLC; Glasgow; On-site; GBP 18,000 - 24,000; Full time

Job summary

Boots Opticians is hiring an Optical Assistant to be the friendly first and last face customers meet in-store. You will be based on the shop floor, greet customers, listen to their needs and help them find the right eye-wear solution.

Through our Step Into Optics training programme you will develop expertise while dispensing, supporting eye-tests and pre-screening, handling repairs and adjustments, and keeping the shop floor spotless and inviting.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

Skills

Customer care

Willingness to learn

Job description

Boots Opticians is hiring an Optical Assistant to be the friendly first and last face customers meet in-store. You will be based on the shop floor, greet customers, listen to their needs and help them find the right eye-wear solution.

Through our Step Into Optics training programme you will develop expertise while dispensing, supporting eye-tests and pre-screening, handling repairs and adjustments, and keeping the shop floor spotless and inviting.