Eyewear Concierge & Optics Retail Assistant

Boots; London Borough of Bromley; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Flexible benefits scheme

Job summary

Boots Opticians in London is seeking a Retail Assistant to join our store team. You will be the first and last point of contact for customers, listen to needs, and help them find the right eyewear solution.

The role includes pre-screening activities for eye-tests and ongoing training through our Step Into Optics programme. You will work on the shop floor, build relationships, and support with glasses and contact lens dispensing, eye-tests, aftercare, and daily store operations.

Qualifications

• Passion for customer care
• Desire to learn

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer service

Retail environment

Willingness to learn

Job description

Boots Opticians in London is seeking a Retail Assistant to join our store team. You will be the first and last point of contact for customers, listen to needs, and help them find the right eyewear solution.

The role includes pre-screening activities for eye-tests and ongoing training through our Step Into Optics programme. You will work on the shop floor, build relationships, and support with glasses and contact lens dispensing, eye-tests, aftercare, and daily store operations.