Eyewear Concierge & Optical Fitting Assistant

Boots UK; Windsor; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career发展机会

Enhanced maternity/paternity/adoption"

Flexible benefits scheme

Access to free, 24/7 counselling and E

Job summary

Boots Opticians is seeking an Optical Assistant to be the first and last point of contact for customers in-store. You will greet customers, assist with eye-tests pre‑screening and help them choose the right eye‑wear solutions. The role includes dispensing glasses and contact lenses, aftercare, and keeping the shop floor standards high.

You’ll develop skills through our Step Into Optics training, with hands-on experience on the job.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.
• Experience in a retail or clinical environment is a plus.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre‑screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Personal development

Job description

Boots Opticians is seeking an Optical Assistant to be the first and last point of contact for customers in-store. You will greet customers, assist with eye-tests pre‑screening and help them choose the right eye‑wear solutions. The role includes dispensing glasses and contact lenses, aftercare, and keeping the shop floor standards high.

You’ll develop skills through our Step Into Optics training, with hands-on experience on the job.