Eyewear Concierge & In-Store Customer Care

Boots; Rushden; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts for you and a 2nd-人

Job summary

Boots Opticians is seeking a proactive Retail Assistant to join our store team. You will greet customers, understand their needs and help them find the right eyewear solutions while supporting with eye-tests and pre-screening activities.

You will also be involved in dispensing glasses, collecting lenses, performing aftercare, and handling related admin tasks to keep the shop floor running smoothly.

Qualifications

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer service

Desire to learn

Job description

Boots Opticians is seeking a proactive Retail Assistant to join our store team. You will greet customers, understand their needs and help them find the right eyewear solutions while supporting with eye-tests and pre-screening activities.

You will also be involved in dispensing glasses, collecting lenses, performing aftercare, and handling related admin tasks to keep the shop floor running smoothly.