Eyewear Concierge and Optics Assistant

Meeveem Limited; Livingston; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Discretionary bonus

Employee discounts

Career development

Parental leave benefits

Flexible benefits scheme

Employee assistance program

Job summary

Boots Opticians in-store role as a Retail Assistant, you will be the first and last face customers meet, greeting them, listening to their needs and guiding to the right eyewear solutions. On the shop floor you’ll build relationships and support eye-care services.

You’ll develop knowledge through our Step Into Optics training programme, including workshop learning and hands-on practice, with opportunities to advance in both clinical and retail paths.

Qualifications

• Must have passion for customer care.
• Willingness to learn and develop within optics.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

Skills

Customer care

Desire to learn

Retail experience

Job description

Boots Opticians in-store role as a Retail Assistant, you will be the first and last face customers meet, greeting them, listening to their needs and guiding to the right eyewear solutions. On the shop floor you’ll build relationships and support eye-care services.

You’ll develop knowledge through our Step Into Optics training programme, including workshop learning and hands-on practice, with opportunities to advance in both clinical and retail paths.