Eyewear Consultant & Customer-Care Pro

Boots UK; Highweek; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts for you and a 2nd</

Career development opportunities

Enhanced parental leave pay

Flexible benefits scheme

Counselling support

Job summary

Boots Opticians is seeking a Retail Assistant to join our store team. You’ll be the first and last point of contact for customers, helping them find the right eyewear solution and building strong relationships on the shop floor.

You’ll gain knowledge through our industry-leading 'Step Into Optics' training programme, combining workshops and on-the-job experience to develop your skills in dispensing, pre-screening activities, and customer care.

Qualifications

• Passion for customer care.
• Desire to learn.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Job description

Boots Opticians is seeking a Retail Assistant to join our store team. You’ll be the first and last point of contact for customers, helping them find the right eyewear solution and building strong relationships on the shop floor.

You’ll gain knowledge through our industry-leading 'Step Into Optics' training programme, combining workshops and on-the-job experience to develop your skills in dispensing, pre-screening activities, and customer care.