Eyewear Concierge and In-Store Optics Advisor

Boots UK; Carlisle; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced family leave pay

Flexible benefits scheme

Employee assistance programme

Job summary

Boots Opticians in Carlisle is recruiting a Retail Assistant to be the first and last point of contact for customers. You will greet customers, listen to their needs and help them find the right eyewear or service, including pre-screening activities for eye tests.

You will participate in Boots’ training program to build knowledge through practical, on-the-job experience and a blend of workshops. A supportive team and clear growth paths make this a great place to start or advance a career in

Qualifications

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks associated with dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Retail experience

Job description

Boots Opticians in Carlisle is recruiting a Retail Assistant to be the first and last point of contact for customers. You will greet customers, listen to their needs and help them find the right eyewear or service, including pre-screening activities for eye tests.

You will participate in Boots’ training program to build knowledge through practical, on-the-job experience and a blend of workshops. A supportive team and clear growth paths make this a great place to start or advance a career in