Eyewear Advisor & Customer Care Pro

Boots UK; Bury St Edmunds; Presencial; GBP 18 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Discretionary quarterly bonus

Generous employee discounts

Career development opportunities

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Employee Assistance Programme

Resumo da oferta

Boots UK Opticians in-store Retail Assistant role on the shop floor involves greeting customers, listening to their needs, and helping them find the right eyewear or service. You will participate in pre-screening activities for eye-tests and support with repairs, adjustments, and dispensing prescriptions.

The role offers the chance to develop through the Step Into Optics training programme, with a focus on customer care, teamwork, and flexible benefits.

Qualificações

• Passion for customer care.
• Willingness to learn and develop in optics.

Responsabilidades

• Greeting customers and understanding their needs to recommend eyewear or services.
• Ordering, dispensing and collection of glasses and contact lenses.
• Support with eye-tests Pre-screening activities.
• Provide aftercare through repairs and adjustments.
• Complete operational and administrative tasks related to dispensing prescriptions.
• Maintain shop floor standards.

Conhecimentos

Customer care

Willingness to learn

Descrição da oferta de emprego

Boots UK Opticians in-store Retail Assistant role on the shop floor involves greeting customers, listening to their needs, and helping them find the right eyewear or service. You will participate in pre-screening activities for eye-tests and support with repairs, adjustments, and dispensing prescriptions.

The role offers the chance to develop through the Step Into Optics training programme, with a focus on customer care, teamwork, and flexible benefits.