Eyebrow Beauty Counter Manager — Drive Sales & Service

Benefit Cosmetics; Greater London; Vor Ort; Confidential; Vollzeit

Benefits dieser Stelle

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Zusammenfassung

Benefit Cosmetics is seeking a Full-time Counter Manager for Boots Liverpool Street in London. You will lead Brow and Beauty Experts, drive sales through product demonstrations, and manage daily counter operations to deliver outstanding customer experiences.

The role requires retail leadership experience, flexibility to work weekends and late shifts, and a passion for cosmetics. Benefit Cosmetics offers competitive commission and staff discounts to support sales excellence.

Qualifikationen

• Dynamic, enthusiastic, and sales-driven
• Passion for make-up and Retail with a focus on achieving sales targets
• Result-oriented, who likes a challenge and exceeding sales expectations
• Desire to provide a unique customer experience that drives customer loyalty and repeat business
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• A minimum of 4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
• Minimum 6 months of management experience

Aufgaben

• Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
• Brow Services: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service customers.
• Target-Driven Sales: Personally connect with customers through traffic stopping, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
• Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
• Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
• Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
• Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
• Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
• Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage to support sales goals.
• Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Kenntnisse

Sales-driven

Customer service

Team leadership

Flexibility

Jobbeschreibung

Benefit Cosmetics is seeking a Full-time Counter Manager for Boots Liverpool Street in London. You will lead Brow and Beauty Experts, drive sales through product demonstrations, and manage daily counter operations to deliver outstanding customer experiences.

The role requires retail leadership experience, flexibility to work weekends and late shifts, and a passion for cosmetics. Benefit Cosmetics offers competitive commission and staff discounts to support sales excellence.