Beauty Counter Manager: Lead Sales, Inspire Team

Benefit Cosmetics; South Ockendon; On-site; Confidential; Full time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics is seeking a Full-time Counter Manager for Boots, Lakeside Shopping Centre. You will lead Brow and Beauty Experts to hit and exceed sales goals, provide waxing, tinting, and tweezing services, and create exceptional customer experiences.

The role drives team motivation, stock control, and collaboration with area managers to grow brand presence and store performance. Flexibility for weekends and holidays is required.

Qualifications

• Minimum 4 years of customer service experience in retail or hospitality.
• At least 6 months of management experience.
• Dynamic, enthusiastic, and sales-driven.
• Passion for make-up and retail, with focus on achieving targets.
• Flexible availability, including weekends and holidays.

Responsibilities

• Sales management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards.
• Provide waxing, tinting, and tweezing services to ensure customer satisfaction and repeat bookings.
• Target-driven sales: personally connect with customers and demonstrate products to achieve individual and counter targets.
• Promote teamwork through daily meetings and maintain open communication.
• Develop in-store events and collaborations to boost sales and brand awareness.
• Monitor stock levels and report concerns to minimise lost sales opportunities.
• Communicate between store managers and area managers to keep the counter informed.
• Oversee administrative tasks and monthly staff scheduling to ensure smooth operations.
• Maintain brand presentation, hygiene, and counter displays.

Skills

Sales experience

Customer service

Management experience

Make-up passion

Job description

Benefit Cosmetics is seeking a Full-time Counter Manager for Boots, Lakeside Shopping Centre. You will lead Brow and Beauty Experts to hit and exceed sales goals, provide waxing, tinting, and tweezing services, and create exceptional customer experiences.

The role drives team motivation, stock control, and collaboration with area managers to grow brand presence and store performance. Flexibility for weekends and holidays is required.