Counter Manager: Lead Brow Sales & Customer Experience

Benefit Cosmetics; Greater London; On-site; Confidential; Full time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics, renowned for brow and beauty products, is seeking a Full-time Counter Manager for our counter in Boots, Battersea Power Station, London. You will lead Brow and Beauty Experts, drive sales, deliver exceptional customer experiences, and ensure counter presentation remains pristine.

Responsibilities include coaching the team, planning roasters, coordinating events, managing stock, and collaborating with store and area managers to meet targets.

Qualifications

• Minimum 4 years in customer service within retail or hospitality.
• Minimum 6 months of management experience.
• Excellent communication and leadership skills.
• Ability to hit sales targets while delivering outstanding customer service.

Responsibilities

• Lead Brow and Beauty Experts to hit sales goals with high service standards.
• Provide waxing, tinting, and tweezing services to customers.
• Drive personal and counter sales through product demonstrations and engagement.
• Conduct daily team meetings and keep communication open.
• Develop in-store events to boost sales and brand awareness.
• Ensure counter stock levels are maintained and report shortages.

Skills

Sales-driven

Customer service

Retail experience

Leadership

Flexible schedule

Team motivation

Job description

Benefit Cosmetics, renowned for brow and beauty products, is seeking a Full-time Counter Manager for our counter in Boots, Battersea Power Station, London. You will lead Brow and Beauty Experts, drive sales, deliver exceptional customer experiences, and ensure counter presentation remains pristine.

Responsibilities include coaching the team, planning roasters, coordinating events, managing stock, and collaborating with store and area managers to meet targets.