Sales Co-ordinator

Avanti Personnel Limited; Tees Valley; On-site; GBP 25,000 - 32,000; Full time

Job summary

Avanti Personnel Limited is seeking a Sales Coordinator to manage current and prospective customers and collaborate with the wider team to meet sales, volume and margin targets. The role involves growing international sales, accurate order entry, and handling documents, billing and collections per country requirements.

You will research potential clients, coordinate with production schedules and provide admin support to the sales team, while maintaining data accuracy and multi-country reporting.

Qualifications

• Minimum 3 years of sales or customer-facing experience.
• Strong written and verbal communication skills.
• Proficient in MS Office 365 and spreadsheets.
• Experience with ERP/CRM systems is a plus.

Responsibilities

• Manage current and prospective customers to meet sales targets.
• Coordinate sales and marketing activities to drive international growth.
• Handle order entry, documents, billing and collections per country requirements.
• Maintain accurate customer data and generate monthly sales reports.
• Collaborate with production and other departments to fulfil orders.

Skills

Sales experience

Customer service

Communication skills

ERP familiarity

Excel

Tools

MS Office 365

CRM/ERP systems

Job description

Avanti Personnel are currently recruiting for a new and exciting role working for our clients team as a Sales Coordinator.

The purpose of the Sales Coordinator role is to manage the current and prospective customers, collaborating with the wider team to meet assigned targets for sales, volume, and margin.

This role will be responsible for developing and coordinating our sales and marketing efforts to ensure international sales growth along with accurate and timely order entry, proper document collection per country requirement, research, billing, and collections for sales orders, co-ordinating orders with production schedules.

Duties & Responsibilities

• Receive and respond to customer enquiries, purchase orders or sales orders via electronic mail, telephone, fax, mail.
• Managing the sales pipeline and ensuring that all opportunities are captured and followed up on in a timely manner.
• Coordinating sales meetings and conference calls, preparing sales presentations, and providing administrative support to the sales team.
• Conducting research on potential clients and competitors and providing insights to the sales team to help them develop effective sales strategies.
• Providing excellent customer service to clients and responding to their enquiries in a timely and professional manner.
• Managing the sales database and ensuring that all data is accurate and up to date.
• Coordinate and work with customers daily from start to finish for each order.
• Able to prioritise work in a fast paced, multi-tasking environment.
• Support the Sales Team with their customers and assist where necessary.
• Determine and/or verify product size, pricing, sample packaging, labelling and country requirements.
• Process and maintain contracts.
• Assist with preparing monthly sales reports.
• Manage order changes or determine appropriate substitutions to expedite orders.
• Coordinate problem resolution with appropriate departments.
• Work closely with the accounting department to gather customer credit applications, check references, etc to establish customer payment terms.
• Resolve / follow up on customer concerns in a timely basis to ensure customer satisfaction.
• Maintain and prepare reports for each country as required by management and agents.
• Determine appropriate delivery method based on customer needs and type of product.
• Develop in-depth knowledge of products, pricing, packaging, delivery, and contract arrangements.
• Collaborating with other departments to ensure that all sales-related activities are aligned with company goals and objectives.
• Makes presentations to management which explain how to meet sales goals and talk about any new innovative ideas that management may have.

PERSON SPECIFICATION

Qualifications, Knowledge, And Experience

• Minimum 3 years of sales experience.
• Industry experience desirable, not essential. - speak to recruiter for further details
• Outstanding written / verbal communication and computer skills. Including but not limited to Microsoft Office 365, Excel skills, previous experience with ERP/CRM systems is a plus.
• Able to meet tight deadlines and follow up on commitments.
• Coordinate marketing efforts in assigned international markets, including tradeshows, trade missions, and brand development.

Personal Qualities And Competencies

• A positive "can do" attitude with a commercial, results-driven focus.
• Collaborative, proactive and driven approach
• The ability to deliver an expert & credible, solution-led service to the workforce.
• Excellent attention to detail
• Excellent written and face-to-face communication skill set that are empathetic in nature.
• The ability to build trust and develop strong working relationships.
• Strong interpersonal and negotiation skills with the ability to influence.
• Confident to challenge decisions of managers and leaders to promote best practice.

A full valid driving license is essential for this role.