Export Operations Coordinator

Detail 2 Limited; Fobbing; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

20 days holiday plus UK bank holidays

Small team environment

Job summary

Detail 2 Limited in Thurrock, UK, is seeking an Export Operations Coordinator to join a busy team handling deep sea groupage and consolidations. The role manages live export bookings, rates, haulage, and documentation from enquiry through to filing and CDS entries.

You will coordinate multiple shipments, ensure accuracy, communicate with customers and overseas agents, and work in a small team with standard office hours. This is an office-based, full-time role.

Qualifications

• Solid experience in export operations, especially deep sea exports.
• Strong knowledge of groupage and consol export work.
• Experience with AMS and ISF filing and UK export procedures.

Responsibilities

• Sort the export inbox and respond to general export queries from customers.
• Handle rate requests from overseas agents and enter bookings.
• Arrange UK haulage and carry out load planning, especially for the USA.

Skills

Export operations

Deep sea exports

Groupage and consol exports

AMS filing

ISF filing

UK export procedures

CDS entries

English communication

Tools

MS Office

Job description

Export Operations Coordinator - Deep Sea Groupage - Thurrock

About the Company

Our client is a UK-based NVOCC (non-vessel operating common carrier), handling groupage and consolidated LCL sea freight, both import and export. They work with customers and overseas agents across a wide range of destinations. The position is office based, and you will deal directly with customers and agents rather than working through layers of management.

This is an excellent opportunity for an experienced Export Operator to join a busy export team. The work covers groupage and consol exports, with a large proportion of volume going to the USA, though shipments go to all destinations. The successful candidate will run live export bookings day to day, from taking the enquiry and getting the rate through to arranging haulage, planning the load and completing paperwork and filings correctly and on time.

The ideal candidate will have solid deep sea export operations experience, with strong knowledge of groupage and consol work, AMS and ISF filing, and UK export customs procedures. This is not a trainee role. You will be managing several shipments at different stages at any one time, so organisation and accuracy are essential.

Export Operations Coordinator - The Details

• Full-time, permanent position
• Monday to Friday, 08:30 - 17:30
• Office based only
• 20 days holiday plus all UK bank holidays
• Small team environment

Export Operations Coordinator - Requirements

• Solid experience in export operations - deep sea export
• Good working knowledge of groupage and consol export work
• Experience of AMS and ISF filing
• Familiarity with UK export customs procedures and CDS entries
• Excellent written and spoken English, with the ability to draft clear, accurate, professional emails without supervision and communicate confidently by phone with customers and agents
• Organised and accurate, with the ability to keep track of several shipments at once
• Friendly and polite, and comfortable working as part of a small team
• Competent with Microsoft Office packages

Desirable:

• Experience of US-bound groupage in particular
• Experience working with overseas agents
• Familiarity with freight forwarding operating systems
• Experience of load planning containers

Export Operations Coordinator - Responsibilities

• Sort the export inbox and respond to general export queries from customers
• Handle rate requests from overseas agents
• Enter bookings and arrange UK haulage
• Carry out load planning, mainly for the USA but covering all destinations
• Input and submit AMS and ISF filings
• Arrange CDS entries
• Keep customers and agents updated on the status of their shipments
• Deal with problems as they arise and resolve them with the relevant party
• Ensure paperwork and filings are completed accurately and on time across all live shipments